Terms of Service
Last Updated: April 23, 2025
1. Introduction
Welcome to the official website of William S. Ostrom ("we", "us", "our"). By accessing or using our website, including browsing or purchasing from our online store, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our website.
2. Products Offered
We specialize in high-quality art prints created by William S. Ostrom. Our products include:
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Unframed Prints
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Framed Prints
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Canvas Prints
All product listings, images, and descriptions are available through our online storefront hosted on the Wix platform.
3. Orders and Payment
Orders are placed directly through our Wix-powered online store. Please ensure all information provided at checkout—including name, shipping address, and contact details—is accurate and complete.
We accept payment through the secure payment options supported by Wix, which may include major credit/debit cards, PayPal, and other approved providers. All transactions are processed in USD.
4. Refunds, Exchanges & Returns
We aim to ensure you're happy with your purchase. Our return and exchange policy includes:
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Eligibility: Returns and exchanges are accepted within 14 days of delivery.
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Condition: Items must be returned in their original condition and packaging.
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Shipping Costs: Return shipping is the responsibility of the buyer, unless otherwise determined by us (e.g., in the case of a damaged or incorrect item).
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Process: To request a return, refund, or exchange, contact us at ostromartwork@gmail.com with your order number and issue description.
Please note: Custom, personalized, or made-to-order pieces may not be eligible for return unless they arrive damaged or defective.
We reserve the right to review each request on a case-by-case basis and are committed to finding a fair resolution.
5. Delivery
We offer shipping, local delivery, and local pick-up options, as available and selectable during checkout via the Wix platform.
Shipping timelines may vary based on location and carrier. We do our best to ensure prompt fulfillment, but are not responsible for delays or damages once the item has shipped. Please notify us if a shipment arrives damaged—photos of the item and packaging may be required.
6. Intellectual Property
All content, images, artwork, and materials on this site are the intellectual property of William S. Ostrom. Use, reproduction, or distribution of any materials without written permission is strictly prohibited.
7. Disclaimer of Warranties
This website and its content are provided "as is" without warranties of any kind. We do not guarantee that the website will be error-free or uninterrupted.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or the purchase of our products.
9. Governing Law
These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.
10. Changes to These Terms
We may update these Terms periodically. Any changes will be posted on this page with the latest revision date. It is your responsibility to review these Terms regularly.
11. Contact Information
For questions regarding your order or these Terms, contact:
William Ostrom
📞 307-217-3770
📧 ostromartwork@gmail.com